Это проблема реестра - вы можете использовать приведенный ниже скрипт для устранения этой проблемы. Скопируйте весь следующий текст и вставьте в текстовый файл. Сохраните с расширением .vbs и запустите.
Set WSHShell = WScript.CreateObject("WScript.Shell") Message = "To work correctly, the script will close" & vbCR Message = Message & "and restart the Windows Explorer shell." & vbCR Message = Message & "This will not harm your system." & vbCR & vbCR Message = Message & "Continue?" X = MsgBox(Message, vbYesNo, "Notice") If X = 6 Then On Error Resume Next WshShell.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2\" WshShell.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\StreamMRU\" WshShell.RegDelete "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams\Desktop\" WshShell.RegDelete "HKCU\Software\Microsoft\Internet Explorer\Explorer Bars\\BarSize" P1 = "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\" WshShell.RegWrite p1 & "NoBandCustomize", 0, "REG_DWORD" WshShell.RegWrite p1 & "NoMovingBands", 0, "REG_DWORD" WshShell.RegWrite p1 & "NoCloseDragDropBands", 0, "REG_DWORD" WshShell.RegWrite p1 & "NoSetTaskbar", 0, "REG_DWORD" WshShell.RegWrite p1 & "NoToolbarsOnTaskbar", 0, "REG_DWORD" WshShell.RegWrite p1 & "NoSaveSettings",0,"REG_DWORD" WshShell.RegWrite p1 & "NoToolbarsOnTaskbar", 0, "REG_DWORD" WshShell.RegWrite p1 & "NoSetTaskbar",0,"REG_DWORD" WshShell.RegWrite p1 & "NoActiveDesktop",0,"REG_DWORD" WshShell.RegWrite p1 & "ClassicShell",0,"REG_DWORD" p1 = "HKCU\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\" WshShell.RegWrite p1 & "NoCloseDragDropBands", 0, "REG_DWORD" WshShell.RegDelete p1 & "NoMovingBands" p1 = "HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell" WshShell.RegWrite p1, "explorer.exe", "REG_SZ" p1 = "HKCU\Software\Microsoft\Internet Explorer\Explorer Bars\\" WshShell.RegDelete p1 & "BarSize" WshShell.RegWrite p1, "Media Band", "REG_SZ" On Error Goto 0 For Each Process in GetObject("winmgmts:"). _ ExecQuery ("select * from Win32_Process where name='explorer.exe'") Process.terminate(0) Next MsgBox "Finished.", 4096, "Done" Else MsgBox "No changes were made to your system.", 4096, "User Cancelled" End If